Healthy Water, Healthy People Testing Kit Support

FAQ’s for test strip kits:
Healthy Water, Healthy People #3 FirstStep™
Healthy Water, Healthy People #4 Watershed
Healthy Water, Healthy People #5 Drinking Water
(Urban, Rural, School)

Which end of the strip do I match to the bottle?
For strips that have more than one pad, orient the strip as indicated on the bottle using the picture of the thumb.

Do these strips expire?
Yes, the expiration date is printed on the bottle. Be sure to replace the cap on the bottle right after use and store in a cool place.

I’m not getting any results. How can I tell if this strip is working correctly?
Open a Test Yes packet and dissolve in 1 liter of distilled water. Dip the strip in a portion of this solution. You will get a result using this solution for alkalinity, chlorine, copper, hardness, nitrate, pH, and phosphate.

My strips have color before they are even used. Does this mean they are bad?
No, strips for many of the tests have color before use. This is normal and does not indicate a quality problem.


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1001 West Oak Street, Ste. 210
Bozeman, MT 59715
Phone toll-free 1-866-337-5486   –   Fax (406) 522-0394